The following client profiles provide examples of how Compass Leadership Coaching can help you get from where you are to where you want to go as a leader in your field.
Construction Company Gets Focused on Goals
with Mark Fulton and Compass Leadership Coaching has helped me establish
consistency in determining my long term business goals, treating
each goal as a building block towards future success, so that each step
forward builds upon the previous steps our team has already
taken together. This philosophy has instilled a sense of personal leadership
in our key employees as each of us better understands the
importance of working together to accomplish our common goals.
manage an office of nine women in a stressful environmentreal
estate. During the weekly sessions with Mark, I was able to pinpoint supervisory
weaknesses by reviewing the profile he had given me to complete. We worked
through a few delicate employee situations and did some brainstorming
on two marketing programs that proved beneficial to my office. Our weekly
40-minute calls motivated me to do that which would have sat on the back
burner for weeks."
Balance While Building a Business
the owner of a very busy hearing aid practice, I often found myself frustrated
trying to juggle the needs of my family, spiritual, personal, business,
and community responsibilities. Mark helped me understand the ‘E-Myth’
and that my frustrations have been felt by almost all business owners
at one time or another. Over the past four months our coaching sessions
have helped me set goals and make commitments I know I will be held accountable
for each week we meet. Mark’s professionalism, experience and insights
into word-of-mouth business referrals have taught me to think outside
of the box. Consequently, my business is enjoying unprecedented success.
Team Motivation that Builds a Practice
have revitalized my approach to serving my current patients and finding
new ones thanks to Mark’s input. While I still use some traditional
marketing techniques, Mark’s ideas for building my practice opened
new doors for thinking creatively about how to utilize our team as an
effective marketing tool.
Internal Leadership While Serving Clients
The latest opportunity for a
leadership role within the firm is a tremendous challenge for me.
It am altering not only my day-to-day work life, but also the impact
I have on the firm as a whole. Mark and I work together to analyze
the ways that I can restructure my routines to accomodate the challenge.
Additionally, we assess the potential outcomes from this role to determine
how the opportunity will help me achieve my long-term goals."
Coaching Provides Accountability and Promotes Execution
was looking for a personal, action oriented coaching session that featured
weekly accountability to help me implement the many great ideas I picked
up during the year. Regular 40-minute sessions over the phone keep me
focused on the short term and require me to think through the "issue
of the week" in advance. The major benefit of coaching is that it
helps me implement ideas that would not be implemented if not for Mark’s
insights, persistence and guidance.
and Perspective Provide Focus
Preparing for a Leadership Role in the Family Business
Clark is a smart, enterprising young executive in his family's business. As he works diligently to meet the obligations of his current position as a vice president in the organization, Clark is cognizant of the expectations that affect his future as the leader of the family business. He has rightly focused on his ability to understand and maximize relationships with key employees as a vital skill for the path ahead. By earnestly developing his “people skills” and his own leadership style, Clark is preparing for his role as the next generation. At the same time, he is proactively pursuing a productive and energizing relationship with the current family business leader, in order to glean the wisdom of experience that will help him in the years to come.
I decided to seek out a business coach because I knew that there were better ways to approach relational and leadership related issues and I needed some fresh wisdom and insight. Mark is very knowledgeable in the leadership and relational aspects of business and has been able to give me a better educational foundation for interacting with my employees. He has helped me to develop my natural talents and abilities by giving me practical insights on human nature and what makes people tick. As a result of my work with Mark, I have achieved incredible and immediate results interacting with my direct reports. My employees seem much happier and more aware of my expectations of them. I have learned how to effectively harness their discretionary effort and as a result, the work environment has become less stressful for all .
— Clark Taylor, Vice President, Commercial Property and Warehouse Management Company
Leading Urban Revitalization
How do you create an exciting, enticing environment for business in a downtown area that has languished in a state of decline for generations? Much of the transformation of downtown Norfolk, Virginia, from a somewhat sleazy, characterless vestige of a bygone era into a vibrant, upbeat and appealing business venue is a direct result of the Downtown Norfolk Council and its executive director, Cathy Coleman. Cathy and her team have worked tirelessly with business owners and city government to transform Norfolk's reputation. Today, Norfolk is home to dozens of downtown restaurants, shops, tourist attractions and other businesses that attract visitors from throughout the Hampton Roads area and beyond.
Through our planning discussions for our Downtown Norfolk Council staff retreat, I became intrigued with the concept of leadership coaching. I have often thought that leaders are in the unique position of being the “go to” person with no one to “go to” themselves. With some trepidation but with an eagerness to hone my own leadership skills, I entered into the discipline of a weekly coaching session. The greatest value I found in the process was the opportunity to methodically and proactively examine my own leadership and management abilities and traits. Leadership coaching offers the opportunity to test and validate strategies, as well as the opportunity to learn new strategies. It is also an excellent opportunity to maximize the value and benefits of relationships by better understanding yourself and others. Leadership coaching makes you think – not just act.
— Cathy Coleman, Executive Director, Downtown Norfolk Council
Big Picture Planning and Proactive Leadership
Working 70 hours per week and being consumed by the day-to-day operational challenges of a growing title insurance company left Dave with little opportunity for thinking about the future. Reducing his direct involvement in daily management through effective leadership tactics enabled Dave to focus on long-term planning that created a plan that has provided him with more flexible and profitable options for his business.
When I sought input from other business professionals, the best advice I received was to hire a business coach to assist with big-picture planning, as well as daily management issues. Mark Fulton came highly recommended and has proven to be a valuable asset to the growth of my company. The most important aspect of my coaching experience has been the weekly meetings with Mark, which have allowed me to take a breath, focus on the future of my company and put strategies in place that further my long term goals. Coaching has helped me become a more effective leader by tuning in my awareness to the goals and personality traits of my employees, customers and vendors.
— Dave Breen, Title Company Owner
High Tech Company with High Aspirations
Talent and ability will take you far in the business world. Larry has both in spades. Yet he was finding it difficult to challenge his employees to think like stakeholders rather than hired hands. Larry hired capable people, but they sometimes seemed less than enthusiastic when it came to thinking about their role as advocates for his company. Consequently, a technician might neglect to take the next step in solving a problem or a salesperson might fail to close a deal. Larry has employed proven leadership techniques to give his employees more responsibility and accountability for their performance. As a result, he is able to think more clearly about the road ahead.
As a technology consultant and small business owner, I often encourage my clients to seek the advice and services of outside experts when in-house knowledge is lacking. It just makes good business sense. When I was looking for ways to enhance my business management processes, I took my own advice and engaged the services of Mark Fulton. Mark has used his extensive business background and coaching skills to assist me in seeing unique ways to enhance and overcome the daily challenges a growing business faces. His no-nonsense approach to delivering the goods while providing subtle course corrections has produced measurable results. This has been one of the best investments I've made this year.
— Larry Robertson, Computer Technology Company Owner
Leadership for Life-planning Decisions
Success as an attorney has been a given for Steve for many years. His contribution to his large law firm and his reputation in the community is impeccable. Yet Steve sensed that there was a missing component in the greater scheme of his life. As he began to examine the key motivators in his life and how to devote his energies toward efforts that really matter, Steve started to realize that saying “No” to many of the opportunities that vied for his attention was a must. His dedication to significance in his life has led him to carefully consider the professional and personal endeavors to which he makes commitments.
As I was trying to achieve more balance between my law practice and my life outside my law practice and chart my direction for the second half of my life and career, Mark's suggestions on planning, prioritizing, motivating and implementing the changes we discussed proved invaluable. I look forward to working with him again in the next phase of my life planning.
— Stephen Story, Attorney